kyle watson
commented over 8 years ago
Hi, is there certain days we can use this? eg. we will be in auckland this Saturday - Monday night?
Kind Regards
Francia Tolson
commented over 8 years ago
Hi Kyle,
Yes you will be able to use it on those days, however please call them in advance to make a booking to avoid disappointment.
Bookings essential, subject to availability, weather and Christmas hours. Not valid public holidays. Minimum of eight passengers per trip. Tours depart either 11.00am or 2.00pm.
Have a great day!
Joseph Aris Aton
commented over 8 years ago
Can we bring our own camera or ActionCan?
Joseph Aris Aton
commented over 8 years ago
*ActionCam?
Emma from GrabOne
commented over 8 years ago
Morning Joseph!
Thanks for your interest.
The merchant will be online shortly to help you with this - have a great day :)
Tracy zhu
commented over 8 years ago
Hi there,
If I want to buy three for myself and my parents. Should I buy one for $50 which includes the group picture and two $39 just for the ride. Am I correct?
Emma from GrabOne
commented over 8 years ago
Hey Tracy!
The merchant has confirmed that you can buy one of the $50 coupons and two $39 for your group and you will get the photos for this :)
Nilesh Pratap
commented over 8 years ago
Is there any age limit?, I got a 7 yr old daughter and would like to buy her a one with me accompanying her? please advise
Francia Tolson
commented over 8 years ago
Hi Nilesh,
Minimum height of 1.2m applies, so as long as she is taller than that it should not be an issue :)
Michelle Babin
commented over 8 years ago
Hi, We are only in Auckland for a couple of days and I was wondering what happens if the weather causes cancellations and we cannot use our vouchers before we leave.
Thank you.
David from Rainbow's End
commented over 8 years ago
Hi Michelle,
The voucher itself is "Bookings essential, subject to availability, weather and Christmas hours.", so it means that if you have a really tight timeframe of when you want to use the coupon and your appointment was cancelled due to weather, this would not be a breach of terms and conditions.
Deeanne
commented over 8 years ago
Hi there, I have bought 2x vouchers for this and I have been charged for them but they haven't shown up in my email or on my purchase list like my other purchases do?? I need these asap as they are for a birthday this weekend.
Emma from GrabOne
commented over 8 years ago
Hey Antonia,
I have emailed you these vouchers now, you gifted these so this may be why they are not showing in your usual purchase list :)
Kind Regards