Johny Prentice
commented over 7 years ago
Is there a minimum spend amount for this?
Amy Bolton
commented over 7 years ago
Is wainui included in the delivery area?
Kim Rankin
commented over 7 years ago
Is Waitakere (suburb) covered by this?
Olivia Thomas
commented over 7 years ago
Hi Johny Prentice
There is no minimum spend for each Countdown Online grocery order
Kind regards
Olivia
Brand Manager
Countdown Online Shopping
Olivia Thomas
commented over 7 years ago
Hi Amy Bolton
Yes, Wainui is included in the Auckland delivery area
Kind regards
Olivia
Brand Manager
Countdown Online Shopping
Teresa Wilson-Hiraka
commented over 7 years ago
Is Warkworth deliveries to Mangawhai considered auckland?
Alicia Berking
commented over 7 years ago
How does this work with apartments? I.e. will we get a call to come down and collect the groceries or will they be left at reception?
Also are we able to specify a time e.g. between 7 and 8pm?
Priya Wallabh
commented over 7 years ago
Hi does this include delivery to Bombay Hills?
Olivia Thomas
commented over 7 years ago
Hi Kim Rankin
We deliver to Waitakere Township only. If you give me a street name I could check for you
Olivia Thomas
commented over 7 years ago
Hi Alicia Berking
For deliveries to apartments you can enter in your delivery instructions for our courier to follow. We strongly recommend that you are home to receive your order. Our delivery times have been created to enable you to be home to receive your order. If you are not home, your order may be left at your door, at which point it becomes your responsibility. For your first order and those containing alcohol/tobacco, we may insist on you being home and require proof that you are over 18 and thus eligible to accept the order.
Unfortunately, as the couriers have many deliveries to complete and must do so within a certain time, they need to plan their delivery routes based on what is most efficient.
Olivia Thomas
commented over 7 years ago
Hi Kim Rankin
Thanks for getting back to me. Unfortunately Duffy Rd is outside our delivery area.
Kind regards
Olivia
Tania Pegler
commented over 7 years ago
Would this include Coatesville Riverhead Highway, RD3, Riverhead also? Normally for delivery the charge changes for the spend with Countdown, is this the case with this?
Amanda McIntyre
commented over 7 years ago
Does this include delivery to Pokeno?
Olivia Thomas
commented over 7 years ago
Hi Amanda McIntyre
Olivia Thomas
commented over 7 years ago
Hi Tania Pegler
Yes, Coatesville Riverhead Highway is included in our full service area.
With a half price Delivery Pass, no matter how much you spend it will only cost you
$34.50 for 10 deliveries.
Jill MacGregor
commented over 7 years ago
Hi, please confirm this deal applies to deliveries on Waiheke Island. Jill
Olivia Thomas
commented over 7 years ago
Hi Jill MacGregor
Yes this pass can be used for deliveries on Waiheke Island. We deliver in the East part of the Island. Go to countdown.co.nz/waiheke to check you live in a delivery area.