Cherie Harris
commented over 7 years ago
Hiya, trying to redeem voucher but getting an error saying my voucher is invalid. Is this a known issue?
Thanks
Emma from GrabOne
commented over 7 years ago
Hey Cherie!
Not that we are aware of; but our Support Team will be in touch soon to sort this for you :)
Ratahi from Tomuri & Co. Floral Designs
commented over 7 years ago
Hi Cherie, There are no known errors on Tomuri's end, the orders are flowing through smoothly. Check you have ticked Grabone Deal at the checkout payment method, this will prompt you to enter your voucher number.
Broghan Lamb
commented over 7 years ago
My voucher code is also being stated as invalid and wont let me process my order!
Francia Tolson
commented over 7 years ago
Hi Broghan,
Thank you for your purchase.
Please go to their website http://tomuri.co.nz/grabone to redeem the coupon and follow these instructions.
Step 1: Select Colour option.
Step 2: Select delivery or pick-up option. Click 'Add to Cart'.
Step 3: Select the store you wish to collect your lilies from or simply click GrabOne Delivery. Enter the Delivery details and delivery date. Remember, your GrabOne coupon is valid for delivery or pick-up between Wednesday 21st of September - Saturday 1st October. Please Note: Strictly 24-hours notice required for both delivery and pick-up.
Step 4: Payment Method: Click 'GrabOne Deal' from the drop down menu.
If you are still having issues please call us on 0800 472 2663 and we will see what else we can do to help.
Thanks