Charlotte Scott
commented over 7 years ago
Hi there, this voucher doesn't seem to be working. I have over $100 in my cart and it's telling me the voucher isn't valid?
Emma from GrabOne
commented over 7 years ago
Hey Charlotte,
Please try using the code Grab1 and this should hopefully work for you :)
Martin Halliday
commented over 7 years ago
Nope its still not working
Emma from GrabOne
commented over 7 years ago
Sorry guys; we are just looking into this now and will update shortly
Emma from GrabOne
commented over 7 years ago
Hey Guys,
This one is all fixed up now. Please use code Grab1 and this will deduct the $15.
Sorry for the inconvenience with this one! :)
Donna Norton
commented over 7 years ago
Hi, this voucher states that delivery is included but after apply code it still adds on delivery fee of $7.99
michelle O'Connor
commented over 7 years ago
Hi, I have just tried to use the voucher as well and it is adding $7.99 for delivery.
Emma from GrabOne
commented over 7 years ago
Hey Everyone,
I have just tried to place an order myself to various addresses (North and South Island) and it is coming up as $0 for shipping.
Could you please try again using the code grab1; if you are still having issues, please contact our Support Team on 0800 GRABONE and the team there will be happy to help you further :)
soumya.bhamidipati@gmail.com
commented over 7 years ago
Hey everyone,
I just spoke to someone at Grabone who has clarified that the free delivery is included in the $15 off, which is why it's not taking off the $7.99 for delivery. TBH I think this heading is SUPER misleading because it says the $15 is off your purchase amount, not the total amount, and I'm quite disappointed in GrabOne because they usually provide a really great service.
Nick Reeves
commented over 7 years ago
I agree that is very misleading. Make it right Grabone!
Donna Norton
commented over 7 years ago
Hi all, not only is it misleading but also the $15 off ANY purchase is confusing as the minimum order for wine is 12 bottles & the minimum purchase is $90. I don't mind purchasing a case of 12 but did want free shipping as this deal states. Still do wonder how Emma from Grab One was able to test the order & come up with free shipping as it seems it hasn't worked for any of us.....
Marilyn Goldfinch
commented over 7 years ago
I have just ordered a case of wine and used the Grab1 promo which gave the $15 discount. I also got the free delivery so I'm happy. $80.88 for a case of wine delivered. Might just have to order another. Thanks, Marilyn
Donna Norton
commented over 7 years ago
Alas, free shipping is now being applied. Case ordered. Thank you very much!
Emma from GrabOne
commented over 7 years ago
Sorry if there were any issues or confusion with this one guys.
The deal definitely includes free delivery, and the $15 off a minimum $90 purchase.
If you aren't getting that result then please do contact our team here directly and we can help.
Looks like it is sorted however; have a great weekend :)
Emma from GrabOne
commented over 7 years ago
Hi Jan,
This deal does include shipping. Please call our team on 0800 GRABONE for further assistance