Maria Moller
commented over 7 years ago
I see that this deal says that 1 voucher is valid for 2 people. Can 3 people use it for breakfast?
Emma from GrabOne
commented over 7 years ago
Hey Maria,
One voucher is valid for two people only so you would not be able to use this for three people unfortunately, apologies
Irene Kidd
commented over 7 years ago
what can we get $40.00 at night.I see your menu is going soon.
Emma from GrabOne
commented over 7 years ago
Hey Irene!
Just checking this out for you now :)
Nicole from Nautilus Cafe, Bar & Restaurant
commented over 7 years ago
Hi, thete.one voucher is valid for 2 people after 5 pm for dinner only.
Nicole from Nautilus Cafe, Bar & Restaurant
commented over 7 years ago
this voucher works like a $40 cash voucher, we will take off $40 from your total bill , you only need to pay for the remaining.
Bronwyn Silva
commented over 7 years ago
When will your new menu be up on your website? Would like to see what this $40 voucher will actually buy.
Emma from GrabOne
commented over 7 years ago
Hey Bronwyn!
Just trying to get some more information for you now :)
Nicole from Nautilus Cafe, Bar & Restaurant
commented over 7 years ago
Sorry there is problem updating our website, but we have posted our new menu up on our Facebook page.
Megan Edwards
commented over 7 years ago
Hi, can the voucher be used for breakfast or lunch? thanks
Emma from GrabOne
commented over 7 years ago
Hey Megan,
This deal is valid towards dinner only on this occasion :)
Angela Bezzant
commented over 7 years ago
Hi, I see it says max 3 vouchers per bookings so does this mean I can buy 3 vouchers worth value spend of $120 to use in one sitting?
Emma from GrabOne
commented over 7 years ago
Hey Angela,
Each voucher is valid for two people; so six people could make use of three vouchers in one sitting :)
thedenhamfamily@yahoo.co.nz
commented over 7 years ago
Just confirming, can 2 people use 3 vouchers at one booking? Many thanks
Melinda Hatton
commented over 7 years ago
Hi Jo, each voucher is valid for two people. You would need 6 people to use 3 vouchers.
Melinda Hatton
commented over 7 years ago
Hi Jo, each voucher is valid for two people. You would need 6 people to use 3 vouchers.
thedenhamfamily@yahoo.co.nz
commented over 7 years ago
Hi Melinda, I have already bought 3 vouchers and have given them to my mum and dad as an early Christmas present! I don't think the conditions are very clear at all. Surely it should say something like ONLY ONE VOUCHER CAN BE USED FOR TWO PEOPLE or something like that. How can I go about getting a refund as I don't want my parents to have to pay extra for their night out when I thought I had bought enough vouchers to cover their meal. Many thanks.
thedenhamfamily@yahoo.co.nz
commented over 7 years ago
Hi Melinda, I have already bought 3 vouchers and have given them to my mum and dad as an early Christmas present! I don't think the conditions are very clear at all. Surely it should say something like ONLY ONE VOUCHER CAN BE USED FOR TWO PEOPLE or something like that. How can I go about getting a refund as I don't want my parents to have to pay extra for their night out when I thought I had bought enough vouchers to cover their meal. Many thanks.
Melinda Hatton
commented over 7 years ago
Hi Jo, thanks for your feedback. Please contact our helpdesk team on helpdesk@grabone.co.nz so we can assist you.
jo lines
commented over 7 years ago
Hi Melinda, I did the same as Jo Denham. I don't think its very clear either than only one voucher can be used for two people. I note you have been very helpful with answering most questions but when the last question came up about this problem (from Jo Denham) you avoided answering with a generic reply that does not answer her question. I will not be buying another voucher in future for Nautilus on GrabOne.