sarah edmonds
commented over 8 years ago
is this just general cleaning or a proper whole spring clean?
are laundry and dishes etc included?
and if so how do the cleaners know where to put everything when done?
Francia Tolson
commented over 8 years ago
Hi Sarah,
Thank you for your question in regards to this deal. We have contacted the merchant and they will be online as soon as possible to answer this for you.
Have a great day! :)
Chloe from Goodnest Hamilton
commented over 8 years ago
Hi Sara,
The deal is aimed for our standard clean, unfortunately it cannot cover our spring cleaning service.
Here is a breakdown of our standard cleaning guide and the tasks involved. This can be accessed on our website here - https://www.goodnest.co.nz/details#service.
Bedrooms and general areas
Dust furniture and shelves
Clean floors
Empty wastebaskets
Dust light fixtures
Bathrooms
Clean and sanitize sinks, tubs and showers
Clean mirrors and glass
Clean and polish fixtures
Disinfect and clean toilet
Clean floors
Kitchen
Clean counter tops
Clean microwave inside/outside
Wipe down outside cabinets
Clean and polish appliances
Clean floors
At this moment, laundry and dishes are not a service that we cover or that can be booked as an extra. We advised to ask the cleaner as the might be able to clean some dishes and fold some laundry items, but it always best to check with them if they can do it as we won't be able to guarantee that task will be performed.
Hope this answer your question but please let us know if you we have any further questions, we will be happy to help you.
All the best,
The Goodnest Team
Jessica from Party Diva
commented over 8 years ago
hi how much extra to come to ngaruawahia ? we live only 5 minutes past the base.
Jorgia Gallagher
commented over 8 years ago
Hi Jessica
Thanks for your interest in this deal.
As per the deal's T's & C's, Ngaruawahia is excluded for this deal - "Service valid within 15km of Hamilton CBD - excludes Cambridge, Ngaruawahia, Morrinsville, and Ohaupo."
Cheers,
The GrabOne Team :)
Natasha Metcalfe
commented over 8 years ago
Hi, just double checking we are included in the area covered before I purchase a voucher - we are just off Raynes Road by the Hamilton Airport so within 15 km of Hamilton (approximately 12km from city centre - and if I purchased six hours this could be used for two or three cleans? thanks
Jacki Sherwood
commented over 8 years ago
Hi there
I understand that oven cleans are not included, but can I pay for that separately, so it can all be done in one visit?
I'd like to buy a 3 hour clean (my house is small so probably won't take that long) but would like to add an extra, like on your website. Are you able to advise how much the oven clean would be please?
Francia Tolson
commented over 8 years ago
Good Morning guys,
Chloe from Goodnest Hamilton will be back online shortly to answer this for you.
Have a great day! :)
Rebecca Engelsman
commented over 8 years ago
Hi There, does this deal include end of tenancy cleans? If so, do you have a carpet cleaning service also available (for a smaller 5 bedroom/2 lounge house)?
Francia Tolson
commented over 8 years ago
Hi Rebecca,
Thanks for your question.
Goodnest Hamilton will be back online shortly to answer this for you :)
Ruby from Goodnest Hamilton
commented over 8 years ago
Hi Rebecca, as stated in the conditions, this deal is NOT for end of tenancy cleans unfortunately :(
David from Rainbow's End
commented over 8 years ago
Hi Jacki,
Your question has been passed onto the business - if your question is holding up your purchasing decision it would be best to contact Goodnest directly on:
support@goodnest.co.nz
Chloe from Goodnest Hamilton
commented over 8 years ago
Hi Natasha, Your area will be covered and you can use the voucher to book as many cleans you want, we have just a 2 hours minimum!
Chloe from Goodnest Hamilton
commented over 8 years ago
Hi Jacki, you can add an extra like oven clean as part of your 3 hours if you like with a small extra cost or if you need a 3 hours clean, you can add the oven clean and that will be an extra 1.5 hours. For any questions, you can also contact us directly!
Jaimee Ward
commented over 8 years ago
Hi are there any available bookings for friday the 12th of Feb? will kitchen and bathrooms and house vacuum fall into 3hour buy?
Francia Tolson
commented over 8 years ago
Hi Jaimee,
Due to availability options changing all the time, it is best to call the merchant directly to check current availability options and secure your booking.
are laundry and dishes etc included?
and if so how do the cleaners know where to put everything when done?