shlee0615@hotmail.com
commented over 8 years ago
If i buy over $60, can i pay over amount by credit card or do i need to buy under $60?
Admin Admin
commented over 8 years ago
Hello Sunhee Lee, thanks for your question. Yes you can pay the over amount with your creditcard, after applying the coupon code just click proceed to checkout and follow instructions. Have a great day!
lily li
commented over 8 years ago
Hi , I just checked your website and I saw some sales deals, wonder if the voucher can be applied to the sales items?
Gillian Dancey
commented over 8 years ago
Does this include items on sale as well? Thanks
Maureen Bretherton
commented over 8 years ago
How much is postage? Your website seems to say $19.95 which seems very expensive. Thanks
Admin Admin
commented over 8 years ago
Hello dear GrabOne customers, YES the voucher deal applies to every single item on our website and that includes products on sale. No Shipping costs are involved!
Anjali Whitwell
commented over 8 years ago
How long will shipping take?
Jessica Champ
commented over 8 years ago
Hi Anhali,
Thank you for your interest in this deal.
Please find the shipping information for Botanical Road at www.botanicalroad.co.nz.
Have a great day :)
Admin Admin
commented over 8 years ago
Delivery of your purchase will take up to 5 working days.
Kelly Peters
commented over 8 years ago
Hi, just to confirm - the $40 voucher for $20 will incur the $19.95 shipping cost?
Admin Admin
commented over 8 years ago
Hello Kelly, thanks for your question. This deal includes FREE shipping so you can spend $40 (or more) on quality natural skincare at Botanical Road.
Anjali Whitwell
commented over 8 years ago
Can you buy more than 1 coupon?
Emma from GrabOne
commented over 8 years ago
Hey Anjali :)
Thanks for your interest.
You can purchase two coupons for each option for this deal, but you are limited to one coupon per order as per the deal conditions :)
Claire Murphy
commented over 8 years ago
Are you having problems with people paying the difference? I have tried paying the difference for the amount remaining after using my voucher multiple times. I have had visa holds for money in my account 3 separate times yet the balance at the online checkout has not changed. I have called my bank and they have said it is a merchant issue not a banking one. I am trying to use my debit card....
Claire Murphy
commented over 8 years ago
Are you having problems with people paying the difference? I have tried paying the difference for the amount remaining after using my voucher multiple times. I have had visa holds for money in my account 3 separate times yet the balance at the online checkout has not changed. I have called my bank and they have said it is a merchant issue not a banking one. I am trying to use my debit card....
Claire Murphy
commented over 8 years ago
Are you having problems with people paying the difference? I have tried paying the difference for the amount remaining after using my voucher multiple times. I have had visa holds for money in my account 3 separate times yet the balance at the online checkout has not changed. I have called my bank and they have said it is a merchant issue not a banking one. I am trying to use my debit card....
Ann Cher
commented over 8 years ago
i had the same problem as well when i tried to pay the difference with my credit card
Admin Admin
commented over 8 years ago
Thanks folks for your patience, anyone with a payment issue please send an email to support@botanicalroad.co.nz It could well be that sometimes these technical errors happen due to browser cookies not being cleared or anything related to that. We are processing 200+ orders today and everything has been running smoothly, again if there is an issue please let us know.
Brad Kirtlan
commented over 8 years ago
Hi, has your website crashed? It doesn't seem to show any pictures or allow you to check out. I want to make sure the website is working before buying a voucher. thanks
shlee0615@hotmail.com
commented over 8 years ago
Hi. I already buy the voucher but i cannot buy wished product because your website doesn't working at all. I can not go check out site.