Trisha Knox
commented over 7 years ago
Hi there, I know that you mention 10 as being a good age, but have you done this for younger kids? I'm thinking about 9 year olds. Also, if it was a kids party is the parent supervisor counted as one of the people?
Thanks
Trisha
Matthew Boyd
commented over 7 years ago
Hey Trisha,
I've passed your question onto the merchant and they should be online to answer it shortly.
Izabella from Escape Mate
commented over 7 years ago
Hello Trisha,
Thank you for getting in touch. Yes we have had younger children playing our games, and kids are normally going well in our rooms.- taking instructions well, they work in a team, they try and investigate everything, and not shy to communicate with each other :)
We don't request an adult's supervision, as we are monitoring the kids over the cameras at the whole time, and so we help them accomplishing the game as well as we prevent any dangerous activities. However, there are no objects in our rooms, that could cause injuries at all.
Parents can always feel free to join the game to play, but supervision as such won't be necessary.
Hope to see you and the kids soon on a mission at Escape Mate
Kind regards,
Izabella
Emma Cameron
commented over 7 years ago
Hi. Are there any restrictions on when these coupons can be used (e.g. not on weekends, not on Fridays etc)? Are you quite solidly booked on weekends in the next few weeks or do you have a good amount of spaces?
Emma
Emma Cameron
commented over 7 years ago
Also - on your website you say that the recommended size of a group for the LAB (which this voucher is restricted to) is 2-4 players, but you are selling vouchers for up to 8 people... 8 is twice the maximum recommended number. Do you stand by your recommendation that 2-4 is best? If so, how do you think 6 would work?
Emma from GrabOne
commented over 7 years ago
Morning Emma,
Thanks for your interest; the Escape Mate Team will be back online soon to help you :)
Izabella from Escape Mate
commented over 7 years ago
Hi Emma,
Thank you for getting in touch,
Please feel free to have a look at our online schedule to see availability. Once you click on a day on the calendar, it will display all available time slots for you.
The Lab is suitable for 2-8 players, it is possible you found an out of date information on our website, we since fixed it.
An ideal team size is 2 to 8, we received great feedback on this room, regardless of the team size.
Matt Chan
commented over 7 years ago
Is the voucher for the Lab only? Have done the Lab already but might have a larger group keen for the Vault so would jump on this deal if so.
Izabella from Escape Mate
commented over 7 years ago
Hi Matt,
Yes, the vouchers are for the Lab only, but we have changed it around in December.
The Vault is going for full price currently.
Thanks
Hope to see you soon,
Regards,
Izabella
Camilla Gribble
commented over 7 years ago
Hi There,
I was possibly looking at buying vouchers for our team of 16 who are travelling to Wellington from Auckland next week. I am assuming you only have 1 room so we wouldn't be able to do it at the same time. Is this correct? Would it be possible to buy 2 vouchers for 8 but do the Vault instead?
Emma from GrabOne
commented over 7 years ago
Morning Camilla,
Thanks for your interest; the Escape Mate Team will be back soon to help you :)
Izabella from Escape Mate
commented over 7 years ago
Hi Camilla,
This Grabone voucher was designed to encourage smaller teams to come and play the smaller of our two rooms, hence why the discount can only be used for the Lab scenario (suitable for teams of 2-8 people). You are more than welcome to purchase 2 vouchers to cover your team of 16, but they will have to be split in half and play the Lab one half after the other.
If you would like all 16 people to play together, we can happily book you in for our Vault scenario, which will be $40 per person including GST. However, as you are a big team, we can offer a group discount of 10% off your total price.
Please feel free to get in touch via our website or email address if you have any further questions or queries.
Thanks
Trisha