Kristy Hulme
commented over 8 years ago
My car is a Ford Mondeo TDI is manufactured in Europe does this qualify my car as a European car? Also its a diesel so am I able to purchase the voucher for my car?
Junior Ali
commented over 8 years ago
Can the deal be upgraded to Platinum service.If so then, what would that cost.
Customer Service Service
commented over 8 years ago
Hi Kristy, the answer is yes to both. The European Gold service would be a great place to start, which includes 5 litres of synthetic oil and an oil filter up to the value of $40. Thanks
Customer Service Service
commented over 8 years ago
Hi Junior, yes you can upgrade. Once you have bought your GrabOne deal, you can choose from which Platinum when you bring your car in. Depending whether you need a Standard, European or Diesel service.
How much extra will depend on whether your purchase the Standard or European Gold deal, extra charges would be $60 (Standard or European Gold up to Standard or European Platinum), or $100 (Standard Gold to Platinum Diesel) or if you purchase the standard Gold and move all the way to a European Platinum the extra charge would be $140.
Our people can also explain and confirm and give you exact charges when you come in and before you choose any upgrade, thanks.
Junior Ali
commented over 8 years ago
Great so just to clarify. I'm getting the standard Gold as I have a Nissan so moving to Platinum will be an extra $60 so all up I'm looking @ $189 yes?
Customer Service Service
commented over 8 years ago
Hi Junior, that's exactly right. You would buy your standard Gold GrabOne deal today for $129 and when you come in you would pay another $60 over the counter for a standard Platinum upgrade, bringing your all-up cost to $189. Thanks
Rob Davenport
commented over 8 years ago
Hi,
I have a Mazda Axela MPS (2.3, Turbocharged). I think it requires Synthetic oil, 5L. What would it cost for this oil in the Gold service?
Customer Service Service
commented over 8 years ago
Hi Rob, your MPS does require extra oil - the total fill is approx. 5.7 litres, but you don't have to use synthetic oil (although synthetic is obviously better). If you got either the standard or European Gold you would need to pay an extra $20 approx. over the original deal price to cover the extra oil and charge on the cartridge oil filter... the main difference being the standard service would be mineral engine oil and the European service will use fully synthetic. Thanks
akshay trivedi
commented over 8 years ago
Hi there,
I have a Nissan Murano 3.5L, which I would like to be serviced.
We usually us fully synthetic oil. I would also like wheel alignment done on it, any of the services include that?
Thanks,
Akshay
Customer Service Service
commented over 8 years ago
Hi Akshay, the European Gold service includes fully synthetic oil and for your Nissan Murano there would be no extra charges. Our services don't include a wheel alignment but you can arrange this for an extra charge at site where our team will have this done if you wish. Thanks
akshay trivedi
commented over 8 years ago
Thanks for the info,
How much extra for synthetic oil, if I choose standard gold service? Murano takes 4.25 - 4.5L
Thanks,
Akshay
Mark Parsonage
commented over 8 years ago
Hi
I have a '08 Mercedes C63 and was looking at the European Service.
How much for additional oil?
Any change in price for the filter?
What weight oil do you use?
I need 0W-40 Full Synthetic.
Thanks
Customer Service Service
commented over 8 years ago
Hi Akshay, for your Murano that would be approx. $35 extra charge. Thanks
Customer Service Service
commented over 8 years ago
Hi Mark, the extra charges on the additional oil and oil filter in total for your C63 would be approx. $100-110 with the European Gold service, based on a fully synthetic 5w40. Of course we can arrange 0w40 if you prefer. Thanks
Vanni Yass
commented over 8 years ago
Hi there,
I see there is only 1 day left for this deal, will it come back again?
Mark Parsonage
commented over 8 years ago
Is there an additional surcharge for 0w-40, or will it still just be the extra $110?
Marilyn Boyd
commented over 8 years ago
Is this the type of service i can book the car in for and then wait while it is done? If so, how long approx would I be waiting for?
Customer Service Service
commented over 8 years ago
Hi Vanni, yes that's right... we only run these deals as a special every so often, so the deal will not be back for a long time once it has closed. Thanks
Customer Service Service
commented over 8 years ago
Hi Mark, yes the 0w40 is considerably more expensive, it would be another $60 additional to the already further $110 ($170 plus the original $189 deal) so a final total around $360. Thanks
Customer Service Service
commented over 8 years ago
Hi Marilyn, yes if you book your car for its service you can wait for it. The time we need for the service varies from location to location, as well as what type of car you have and what time of day you book for. If booked, as a rule of thumb the service should be completed between 1-2 hours. Thanks