christy.chen@kantar.com
commented over 6 years ago
Hi, I have two kids, 3 years old & 1 years old. If I buy this ticket for me and my 3 years old daughter. Can my 1 year old son get in together? or he need separate ticket?
Cheers
Christy
Emma from GrabOne
commented over 6 years ago
Hey Christy,
Just to confirm that Under 3's are free of charge :)
The Team Butterfly Creek
commented over 6 years ago
Hi Christy, your 1 year old gets free entry. You could use the Grab One voucher for you and 1 of your daughters, but you would need to buy another ticket for your other daughter. Hope that makes sense. Kind regards
Tracey Gilbert
commented over 6 years ago
Hi there, I have the same age children as the above lady - 3 years old and 1 year old - I have purchased one coupon for me and my 3 year old so that means my 1 year old is free and doesn't need a ticket? Is that right? Thanks
Helen Stretton
commented over 6 years ago
Hi The Sat or Sunday of Queens Birthday Wkd is that classed as a holiday or this offer accepted (not the Monday of course).
Dawn Anderson
commented over 6 years ago
It does say your opening hours are Monday to Friday. Does this mean these are not able to be used on a weekend ?
Miranda Tjhai
commented over 6 years ago
Hi we are planning to go here the day we leave Auckland. Are we still eligible for the free shuttle service to and from the airport and are you able to hold luggage ? Thanks
Emma from GrabOne
commented over 6 years ago
Thanks for all your interest in this one guys!
The Butterfly Creek Team will be back online later this morning to help you all.
Have a great day :)
The Team Butterfly Creek
commented over 6 years ago
Hi Tracey, that is correct.
The Team Butterfly Creek
commented over 6 years ago
Hi Helen, you can use the Grab One on Saturday or Sunday of Queens Birthday weekend - but not on Monday 5th June (which is a public holiday)
The Team Butterfly Creek
commented over 6 years ago
Hi Dawn, you can use your Grab One coupon Mon - Sun (excluding public holidays) The new coupon has been updated.
The Team Butterfly Creek
commented over 6 years ago
Hi Miranda, yes you can still use our free shuttle service. We are also able to hold your luggage for you in a secure room. Call 0800 132 101 to arrange for your pick up from the aiport. When you would like to go back to the airport - book in with the shop staff. Kind regards.
Josiya Joseph
commented over 6 years ago
Hi, we are 4 adults and 2kids of age 3yr&1yr. How many tickets v have to buy. Haven't seen any adult only option. Pls update. Tanx
Emma from GrabOne
commented over 6 years ago
Hey Josiya,
The deal is for one adult and one child per coupon.
Any additional adults would need to pay standard pricing on the day :)
Khushi Khushi
commented over 6 years ago
what is the price for an adult ticket on its own i tried looking on their website couldn't find one. please advise.
Emma from GrabOne
commented over 6 years ago
Hey Khushi,
An adult ticket on its own, for all attractions and the train ride would be $30 at standard cost :)
Cheers
Christy