Melissa Monk
commented over 8 years ago
Why are all the prices listed different from what's on the ticketmaster website? Prices start from $64, not $56.60
Suzie Nolan
commented over 8 years ago
Please explain how we get the price for $56 ?? this is not coming up when you go to purchase tickets. thanks
Kelly Walden
commented over 8 years ago
Yea, same question from me. I want the $89.50 tickets but it comes up as $97 when you go to the ticketmaster site.
jakeandlou@hotmail.co.nz
commented over 8 years ago
Hi there, none of the prices your advertising are coming up when I'm searching for tickets?? Even the more expensive ones
jakeandlou@hotmail.co.nz
commented over 8 years ago
Its coming up properly now. Before you had to go through to the ticketmaster web site but now if you scroll down once you've clicked on buy from the grabone website it brings up the correct pricing. I just bought tickets for me and my family cant wait to go kids super excited
Robyn Smithies
commented over 8 years ago
Hey there, trying to get tickets for Sunday 7th Feb @ 1.30pm - prices should start from $56.5, but are starting from $64.
Suzie Nolan
commented over 8 years ago
YES PLEASE IF YOU CAN LET ME KNOW IF YOU CAN SEE FROM THE BACK WALL?
Melissa Monk
commented over 8 years ago
Still having the same issue, trying to book Sunday 14th of Feb at 1.30pm
Francia Tolson
commented over 8 years ago
Hi Guys,
This deal price from $56.50 some dates and times may sell out quicker than others and is subject to availability.
Please check the deal page for price range and when you hit the buy button this will refer you to the ticketmaster page with live availability and pricing.
If you have any further issues, please don't hesitate to contact us on 0800 472 2663 to discuss this further.
Have a great weekend.
Jorgia Gallagher
commented over 8 years ago
Hi Shona
Should you have any feedback regarding a purchase please contact our friendly team on 0800 GRAB ONE (0800 4722 663) who will be more than happy to assist :)
Sundeia Lomberg
commented over 8 years ago
I am trying to find out how long the show is so that I can figure out which flights to book. For the 1.30pm show, when exactly does it finish? 3.30? 4? 4.30? I don't want to book a flight and then miss it because the show is longer than my random guess... Thanks.
Martin Pepper
commented over 8 years ago
Hi Guys,
My question is the same as Suzie, Kelly, Melissa etc.
Why the difference in price?
I've secured my tickets at full retail price as that is the day I need.
I bought the premium seats as February 11 is my wedding anniversary but you have that day down as one of your deal days. $155 verses $116.50
I think there is something a bit off.
Martin.
Micaela Ikinofo
commented over 8 years ago
Hi team!
Cirque Du Soleil will be online shortly to answer your questions :)
Aude Mathey
commented over 8 years ago
Hi everyone,
Tickets are starting at $56.50 for adults on non-peak shows. The shows are listed on the deal page. (For example, have a look at the Tuesday show, you'll have tickets at $56.50).
@Martin, when I click on the link, I see Premium tickets at $116.50 on Feb 11th. I don't understand. Have you bought tickets directly from the venue or maybe earlier so you could get the best seats?
@all: please make sure to see "GrabOne Last chance" in the pricing. If you want to change dates / performances, please click "back", not on the links on the top of the page. I know it's not ideal, but that is how Ticketmaster works.
Finally, @Sundeia, the show lasts about 2h30 with the intermission.
I hope this helps!
Cheers,
Aude
Savannah Jade
commented over 8 years ago
Hello, is there anyway you can put up a picture to indicate where each category of seats is placed? I've had a look on ticket master but they don't seem to match up. Thank you! ☺
Francia Tolson
commented over 8 years ago
Hi Savannah,
Unfortunately we are unable to load a seating plan - you will have to refer to the website for their seating plan. Alternatively you can give Ticketmaster a call and they will be able to give you more information on the seating plan.
Martin Pepper
commented over 8 years ago
Aude,
Thanks for the explanation.
I've just tried again to follow your explanation.
I can find no link connecting me to any deal. Pressing the back button does just that, so I'm going around in circles.
Not sure if you've quite got this one sorted because it should be simple and obvious to us less computer literates.
Martin.
Emma from GrabOne
commented over 8 years ago
Hi Martin,
The links do appear to be working fine from this end.
If you require any further assistance, please contact our Support Team on 0800 GRABONE and we will be happy to help where we can :)
Raul Cornejo
commented over 8 years ago
Hi, are kids under 2 years old allowed? I'd like to buy 3 adults tickets but I have 2 babies and I'd like to go with them. Thanks.
David from Rainbow's End
commented over 8 years ago
Hi Raul,
Thanks for your interest in this deal :)
Our merchant will be online shortly to answer your question.
Cheers,
The GrabOne Team !