Discussion: $15 for $40 Online Nationwide Countdown Voucher for First Time Shoppers

raith69@hotmail.com commented over 9 years ago Is Countdown Ferrymead a participating store?

Wendy Ballard commented over 9 years ago What is stopping existing online shoppers using this? Will it be checked by address?

Kathy Thomas commented over 9 years ago where do I get the voucher once paid for

Lisa Masterton commented over 9 years ago I see Countdown Hastings is not participating but wondered if I could use the online service to purchase groceries instead.

Melinda van Meygaarden commented over 9 years ago Hi Johanna, thanks for your feedback. At GrabOne we work hard to make sure are deals and transparent for our purchasers. We think this deal clearly highlights that it is for first-time users of the online shopping service, both in the deal title and details :)

Melinda van Meygaarden commented over 9 years ago Hi Folks, thanks for your feedback on this deal. The teams at GrabOne & Countdown work hard to offer deals that appeal to different members for different reasons. Not every deal is right for everyone, but we do our best to consistently offer a great range of options. Countdown also offers great deals for their existing members too! So everyone's covered :)

Melinda van Meygaarden commented over 9 years ago Hi Rachel, Countdown also offers great deals direct to their existing members too :)

Customer Care Hogan commented over 9 years ago Hi Wendy- thanks for your question. We have set up this offer in our system to be valid for first time shoppers and when the voucher number is entered into the online coupon code box, there will be an automatic check to see if you fulfil the requirements of this deal.
Mnay thanks.

Liz McLeod commented over 9 years ago Why does it say $15 for $40 when there is a minimum spend of $150? What does $40 have to do with it?

Liz McLeod commented over 9 years ago So $15 for $40. With a minimumn spend of $150, so what does $40 have to do with it?

Liz McLeod commented over 9 years ago OK, someone else has asked the question, have just seen the reason.

Customer Care Hogan commented over 9 years ago Hi Dave,

You will be happy to know that YES Countdown Ferrymead is a participating store!
They offer Delivery as well as Click & Collect.

Many thanks

Customer Care Hogan commented over 9 years ago Hi Kathy- once you purchase you will be issued with a voucher number. We call this a coupon code.This coupon code can then be entered into the coupon code box at the online checkout and the $40 will be deducted from your overall total.

Many thanks!

Customer Care Hogan commented over 9 years ago Hi Liz,

So here's the breakdown, when you pay $15 we will give you $40 worth of online shopping value. However, there is a minimum spend requirement of $150 to redeem this $40 value. Does this clear it up for you?

Thanks

Customer Care Hogan commented over 9 years ago Hi Lisa,

Thanks for your question. We do deliver in Hastings but Click & Collect is only available in Napier...jump onto our site if you wish to see this. On the green header/navigation - top left hand side choose Delivery and then enter your suburb/area where you live and you'll see that we'll deliver to Hastings CBD & Hastings Rural http://shop.countdown.co.nz/

jillian smith commented over 9 years ago hello there, can this be redeemed at Countdown Cambridge as they are now doing click and collect there? thx

Helen from Dr. Specs commented over 9 years ago Hi Can you do Click & Collect on a Sunday?

Customer Care Hogan commented over 9 years ago Hi Jillian- yes you can use this voucher for Click and Collect or Delviery in Cambridge

jillian smith commented over 9 years ago hello there, can this be redeemed at Countdown Cambridge as they are now doing click and collect there? thx

Melinda van Meygaarden commented over 9 years ago Hi David, thanks for your comment.

At GrabOne we like to be transparent about our deals so we've outlayed this information very clearly in the deal conditions.

The conditions of the deal state: VALID FOR NEW COUNTDOWN ONLINE CUSTOMERS ONLY (new customers are those who have not shopped online with Countdown for 12 months or more).

So to answer your questions, this deal would not be valid, gifted or purchased otherwise, for any customer who has purchased online with countdown in the last 12 months. Hope this helps to explain.

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