Carrie Hardwick
commented over 6 years ago
Can you please confirm if Pukekohe is included in Auckland as we are part of Auckland.
Morgan Rickards-Collie
commented over 6 years ago
Can you please confirm if this covers Tuakau. Our shopping comes from the Pukekohe store and address states Auckland but technically Waikato council
Attila Papai
commented over 6 years ago
Hi, I've bought this voucher, as it was stating: Voucher expires 31 December 2018. But in my expiry reminders it shows that it expires on 30 April. Which one is true then? I have my current one running until september. Please advise.
Thanks!
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Attila, The Expiry Date (30/04/18) listed under Deal Date refers to when the GrabOne deal expires not the Voucher expiry date (31/12/18). However we will amend it though to prevent further confusion. Thanks for bring this to our attention.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Carrie, Yes Pukekohe is eligible.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Morgan, this offer excludes NZ Post rural delivery areas.
Morgan Rickards-Collie
commented over 6 years ago
Hi my area is not nz post rural. Its just we order from Pukekohe store and it is delivered to Tuakau which is technically Waikato but most places our address is considered Auckland
Monique Lee
commented over 6 years ago
I don't understand how this works. Is it pay a set price to get halfprice delivery for a set period with unlimited shoppings?
Angela Rochelle
commented over 6 years ago
Hi there, I don't get the 2 vouchers loaded on the account thing? So if I buy one and activate it, and my husband buys one for me, how do I put both on the account? Do they run at the same time or does it auto load to start after it finishes?
Michelle Newsome
commented over 6 years ago
Hi. So to clarify?can we buy 2 vouchers and load them on countdown website? If that means we have 2 active delivery savers in total. Thx
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Monique Lee, A Delivery Saver allows you to prepay for your deliveries for the time period specified - 3 or 6 months. The delivery fee will be removed when you checkout.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Morgan Rickards-Collie, If you tell us your street name in Tuakau we can check for you. Alternatively call our customer care team, give them your address and we can check for you - 0800 40 40 40 or email customerinfo@countdown.co.nz.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Michelle Newsome, This deal is limited to 1 per user and 1 as a gift for a friend.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Angela Rochelle, Once the 1st expires the 2nd will activate. Note you will need to enter the 2 codes in separate transactions on our website.
Rasida Khanum
commented over 6 years ago
Hi is it unlimited delivery for 3 or 6 months?
Karen Mita
commented over 6 years ago
Hi, does this include delivery for on Waiheke Island
Krystine Booth
commented over 6 years ago
Hi there, if I purchase the 6 month option, and if I activate it for the first time in November, will it roll over until April 2019? Or expire at the end of December?
Thanks!
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Karen Mita, Yes it includes Waiheke Island.
Maria from Countdown Online Shopping
commented over 6 years ago
Hi Krystine Booth, Yes it will roll over into the new year.
Kelly Reed
commented over 6 years ago
We are a full service area (we can have everything delivered here) but considered a rural address. Does this deal apply to us? I can not see anything in the conditions that rural delivery is excluded but dont want to end up stuck with a voucher i can not use! Thanks