Kim Shannon
commented over 2 years ago
What is the cost to hire wet suits & snorkel?
I know nothing about wet suits but it is winter and its cold right now.
Do wetsuits keep the body warm in the cold?
Louise from GrabOne
commented over 2 years ago
Thanks for your post Kim! The Wet-suit and snorkelling hire is included in the deal, you can check this in the inclusions on the deal page. For more information, please contact Dolphin Seafaris via the contact information found on the deal page. Thanks!
toni taylor
commented over 2 years ago
Would the child coupons cover 14 year olds?
Louise from GrabOne
commented over 2 years ago
Hi Toni, thanks for your post! Yes, a 14 y/o would be covered under the child coupon as per the conditions of this deal. Thanks! :)
Rachel Rogers
commented over 2 years ago
Hi there, we would like to book this deal. If we get stuck in Auckland and can't get out due to lockdown rules. Can we change dates?
Donya from GrabOne
commented over 2 years ago
Hi there, thanks for your post! If vouchers end up expiring in lockdown, GrabOne will refund your purchase as GrabOne credit so you can repurchase another deal, or seek to extend the expiry date of the voucher with the merchants so customers are able to use them after lockdown.
I hope this helps! :)
Tony Ross
commented over 2 years ago
Is there a charge for a 1 year old?
Holly Guthrie
commented over 2 years ago
Hi Tony, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Dolphin Seafaris directly by using the contact information on the deal page. Thanks!
Rochelle Smith
commented over 2 years ago
It says "Swim with dolphins" but after reading the description I can't see anything about actually getting in the water with dolphins (being wildlife I would have thought this is probably not advised from a H&S) and having done this experience overseas I'm questioning the "swim with dolphins" activity...
Emma from GrabOne
commented over 2 years ago
Hi Rochelle, thanks for your discussion board post! The team at Dolphin Seafaris will be online shortly to assist here. If you would like to contact the merchant directly, you can do so by using the contact information on the deal page. Thanks!
Cille from Dolphin Seafaris
commented over 2 years ago
Hi Rochelle, thank you for your post. We have a permit allowing us to swim with the common dolphins here in the Bay of Plenty. We only put people in the water if it does not interfere with the natural behaviour of the pod and as long as there are no babies or juveniles in the pod. We have swim bars attached to the back of the boat to hold on to whilst we glide through the water with the pod.
Lynette Prestidge
commented over 2 years ago
is this available for Friday 25 March. as my kids have teachers only day that dare.
Cille from Dolphin Seafaris
commented over 2 years ago
Hi Lynette, yes we are running on Friday 25th of March (weather depending). Thank you!
Ranjane Srinivasan
commented about 1 year ago
Would you provide life vests for those who want a swim ?
Emma from GrabOne
commented about 1 year ago
Thanks for getting in touch Ranjane! The Dolphin Seafaris Team will be back soon to help you with this - have a great afternoon!
Cille from Dolphin Seafaris
commented about 1 year ago
Kia ora Ranjane,
Thank you for your message. Only confident swimmers will be able to get in the water on our tours. The reason for this is that we are far out at sea and in very deep water so if you have not swum in the ocean before the experience will be quite daunting for you. The viewing from the boat for our non-swimmers is absolutely amazing!
I know nothing about wet suits but it is winter and its cold right now.
Do wetsuits keep the body warm in the cold?