Mrs Kenney
commented over 6 years ago
Hi, how long is the trip? Says what time it leaves but not the return time. Cheers.
Emma from GrabOne
commented over 6 years ago
Thanks for your interest in this one; looks like a fantastic experience!
The Explore Team will be online soon to advise on the total trip time for this one.
Have a great day :)
Bruce from Explore - Dune Rider
commented over 6 years ago
Hello Mrs Pitt,
Thank you for your question. The Discover the Bay cruise is approx. 4.5 hours in duration, including time at Otehei Bay.
All the best and enjoy the cruise!
Rgs
Bruce - Explore Group
Eddie Chan
commented over 6 years ago
Is the ferry departs at Auckland Harbour? If yes, what time it departs and return? How long the stopover for island hopping?
Emma from GrabOne
commented over 6 years ago
Hey Eddie,
This trip departs Paihia at 10am, Russell at 10.10am until 30 September 2017. From 1 October there will be two daily departure times; Paihia at 9.00am and 1.30pm or Russel 9.10am and 1.40pm. The cruise is approx 4.5 hours in duration and includes a 90 minute island stopover :)
Have a great time!
Tracey Roberts
commented over 6 years ago
Hiya, how likely are we to see dolphins this time of year? also do you have availability for family of 4 on sun 8 oct morning trip?
Bruce from Explore - Dune Rider
commented over 6 years ago
Hello Tracey,
Thank you for the email & question. Dolphins are wild mammals of course, and can be unpredictable, but on our Discover the Bay Cruise, we have a high chance of seeing and interacting with them. Over 90% of our cruises will see them, but we cant be 100% sure - but we do offer a Dolphin Viewing Guarantee - so if we don't see them, we will give you a ticket to return and try again another day! Yes we have space today for 4 as well. Always pays to check with Reservations if unsure. Happy Exploring!
Bruce - Explore Group.
David Macmillan
commented over 6 years ago
Excellent experience. We went on this last Tuesday and we saw heaps of dolphins; Pod of common dolphins and a couple bottle nose, sea lions. The weather was fine so we went through the hole in the rock. The lunch was delicious. Overall, a fantastic trip.
Lisa Fernandes
commented over 6 years ago
Hiya...just wondering in little dogs are allowed on board for this trip? Cheers
Jeanne Berkley
commented over 6 years ago
I have never used grabone before. I would like to buy 2 of these for the 2pm trip on Oct 14. We will only be there on that day. I leave the United States on Tuesday Oct 10. Will my grabone order be processed immediately so I can book the trip on Explore group's website using a grabone code from my purchase for the discount on Monday before I leave? Do I have to print the coupon to use it?
Emma from GrabOne
commented over 6 years ago
Thanks for taking the time to post this feedback David, much appreciated! So good to hear you had such a great time. I've done this trip myself and it was certainly an amazing experience :)
Just to confirm Jeanne, the coupon will be immediately available for you after purchase. The Explore Team will be back online soon to help with any other queries :)
Bruce from Explore - Dune Rider
commented over 6 years ago
Hello David,
Thanks for the great feedback - what a great way to start the school holidays! Hope you can come back and enjoy our facility at Otehei Bay this summer, with daily ferry to/from the island from December till late March - you can simply relax, enjoy lunch or dinner packages, walks, a new waka experience or simply relax with a beer in a bean chair!
Bruce from Explore - Dune Rider
commented over 6 years ago
Hello Lisa,
Thanks for the question - as much as I love little dogs, I am sorry but we are unable to allow them on board with Explore or to our island escape! Although open to the public, the native wildlife and bird restoration on the island is important. We hope you understand. We would love to see you and your family out there with us thought.
Bruce - Explore Group
Bruce from Explore - Dune Rider
commented over 6 years ago
Hello Jeanne, Just so you know, we have space for you and your family or partner on Oct 14th at 2pm. The morning trips tend to be more popular, so I would suggest you contact our team at our sales office in Paihia the day before you travel to check which timing would be better for you 9am or 2pm. Enjoy our slice of paradise! ...Bruce - Explore Group
jacky hobbs
commented over 6 years ago
If I buy 2 vouchers, book a trip and it is cancelled due to weather would I be entitled to receive a refund? Arranging a different day would not be possible because of the short time we have in the area and other events planned. Thank you.