Melissa Aldersley
commented over 3 years ago
Hi, for this deal do you have to create a new account? I already have a hoyts account, but I wanted to upgrade it to the vip account, is this possible?
Denise Lassen
commented over 3 years ago
Hi again, so I can't see where to get my free Movie of the Week ticket? I have followed all the steps and activated a new account (as you can't upgrade an existing one, apparently) and nowhere does it show a free ticket, and when you try booking one for the Movie of the Week it charges the MotW price ... ?
Help would be appreciated, thanks .....
Bruna Wernick
commented over 3 years ago
Hi, I bought the deal and I already have a hoyts account, but they do not allow me to redeem the code with my e-mail address.
Emma from GrabOne
commented over 3 years ago
Hi All; thanks for grabbing this fantastic promotion - our team will be in touch via email shortly to help with completing your sign ups :)
Roger Pemberton
commented over 3 years ago
Why would you Pay for this when you already get this for free when you join Events Points program and it Costs Nothing
Ming Lim
commented over 3 years ago
Can't see the reply for Melissa. Can we use this voucher to upgrade to VIP?
Louise from GrabOne
commented over 3 years ago
Hi team, we have heard from the merchant and have advised: "VIP Rewards offer doesn't include a movie of the week, but the GrabOne deal includes a movie of the week, which is $10 extra, making it $25 value rather than $15." Thanks! :)
Ashleigh Neave
commented over 3 years ago
Hi, I accidendtly signed into the wrong part and now I can't use my voucher because it says my email already exists? Can this voucher be scanned at a store? Thanks
Holly Guthrie
commented over 3 years ago
Hi Ashleigh, we will be in touch directly via GrabOne help desk to assist you with this! :)
Melissa Aldersley
commented over 3 years ago
Hi Melissa again, I never got an answer to my question, and I’ve purchased this offer already, if you need to make a new account, I don’t think I can use this offer anymore
John Walker
commented over 3 years ago
I can't see where to get my free Movie of the Week ticket? I have followed all the steps and activated a new account. When I go to book Movie of the Week it wants to charge me the movie of the week price.
Louise from GrabOne
commented over 3 years ago
Hi everyone! If you are struggling to redeem your coupon, please contact our GrabOne helpdesk for further assistance. Thanks! :)
Debbie Jonker
commented over 3 years ago
Hi , if this is for 12 months how can expiry be November 2021?
Louise from GrabOne
commented over 3 years ago
Hey Debbie, thanks for your post! You will need to redeem your coupon by the expiry date - the membership itself is valid for 12 months. Thanks!
Paul Moreton
commented over 3 years ago
I signed up on the Hoyts site and entered the GrabOne voucher number and completed the mmebershiop for this offer. But I cannot see any where, where it says I have the free Movie Of The Week Ticket as per this offer. Can you advise where this should be or how to activate it please.
Holly Guthrie
commented over 3 years ago
Hi Paul, thanks for your post! Our helpdesk team will be in touch with you shortly.
sam74proctor@gmail.com
commented over 3 years ago
Hi.
This offer seems to be a bit misleading or at the least, easily misinterpreted... Can you please clarify:
1. Does this offer include a "FREE movie of the week ticket" or just free access to a $10 movie of the week ticket?
2. If it does include a movie of the week ticket FREE (ie, usually $10 but $0 with this membership), Is it just ONE free ticket for the full 12 months or a FREE movie of the week ticket, every week for 12 months?
As the wording is open to interpretation, I would like these details clarified before I consider purchasing one or several of these memberships, but at this stage I am unsure if it provides anything that could be considered a benefit.
Thank you :)
Holly Guthrie
commented over 3 years ago
Hi there, thanks for your discussion board post! The team at HOYTS will be online shortly to assist. Thanks!
Eddy Ng
commented over 3 years ago
Hi There, I have signed up on the Hoyts site and entered the GrabOne voucher number and completed the membership for this offer. But I cannot see the free Movie Of The Week Ticket as per this offer. Can you advise where this should be or how to activate so I can use this free offer please. thanks
LEAH001@GMAIL.COM
commented over 3 years ago
This is a bit confusing about the free tickets? Can you explain?