Discussion: Grab a Mate & Save with Double Superpasses for Rainbow's End incl. Unlimited Entry to all Rides incl. The Latest Spectra XD Dark Ride

Cherry Yin commented over 3 years ago Does public holiday belongs to weekend or weekday?

Louise from GrabOne commented over 3 years ago Hi there, thanks for your query! The merchant will be online shortly to assist. If you would like to contact the merchant directly, you can do so by using the contact information on the deal page. Thank you!

Susan Mudie commented over 3 years ago Hi there Cherry :)
Public holidays come under weekdays, but please note that the 8th of February (Monday holiday for Waitangi Day) is excluded from the promotion. 1st February is able to be booked with a weekday deal however we have ticket number restrictions each day so if you are wanting to come 1st of Feb, I recommend redeeming your voucher early to avoid disappointment as it is nearly booked out. Thank you!

Louise from GrabOne commented over 3 years ago Thanks Susan! :)

Greg S commented over 3 years ago Can I check availability before purchasing the deal? My kids are only in Auckland on 1st Feb, so if I can't book that, I wouldn't buy.

Joanna Scott commented over 3 years ago Hi, it says limit 2 per user...does that mean 2 people or 2 vouchers for a total of 4 people? Thanks in advance.

Louise from GrabOne commented over 3 years ago Hey Greg, thanks for your post! Please get in touch with Rainbow's End to make sure there is availability. Contact information can be found on the deal page. Thank you! :)

Hi Joanna, thanks for your post as well! You can purchase two coupons for yourself and two coupons as a gift - totalling in 4 coupons. Thanks! :)

Paul and lee Tymkin commented over 3 years ago Hi. If the weather is crap on the day you've booked are we able to change days?
Thanks

Tasnim Siamwala commented over 3 years ago Hi, the grabone voucher mentions that it is may not be used for Waitangi day bookings. Does this mean that the voucher cannot be used on both Saturday the 6th Feb AND Monday the 8th Feb?

Louise from GrabOne commented over 3 years ago Hi Paul and Lee and Tasnim, thanks for your discussion board post! Your posts would be best suited to be discussed direct with the merchant. Please contact the team at Rainbow's End directly by using the contact information on the deal page. Thanks!

Kim King commented over 3 years ago Can we use the voucher on waitangi day feb 6th?

Louise from GrabOne commented over 3 years ago Hi Kim, thanks for your discussion board post! I can see in the conditions that you are unable to use the coupon on Monday the 8th - please contact the team at Rainbow's End directly here for further clarification. Thanks! :)

Emma Hoadley commented over 3 years ago I'd really like to buy a couple of these as bringing up the children up for Sol3 Mio concert next month, (5 of us in total), my concern is should we have another covid outbreak & everything ends up being cancelled are we able to request a refund? (Based in Christchurch, not Auckland so would not necessarily be able to reschedule visit before the voucher expiry). Also how long is this deal running for? Maybe I could just buy closer to the time?? Many Thanks

Saide Lo commented over 3 years ago If I booked on Saturday, 26 Feb and I cannot go on the date I booked anymore, Can I change my booking date to other day in March?

Louise from GrabOne commented over 3 years ago Hi there Grant, thanks for your post! If you find that you are unable to use the coupon that you have purchased, please get in touch with our helpdesk team who will be able to request a refund for you on your behalf. The deal will come off GrabOne on the 28th of Feb, 2021. Thanks! :)

Louise from GrabOne commented over 3 years ago Hi Saide, thanks for your discussion board post! Your post would be best suited to be discussed direct with the merchant. Please contact the team at Rainbow's End directly by using the contact information on the deal page. Thanks!