brigid makasini
commented over 5 years ago
I have purchased this deal, and when ordering does not accept the grab one voucher number, am not sure what I am meant to put in for the code. Please advise
brigid makasini
commented over 5 years ago
My apologies I didn't see the combo section, shall try that.
brigid makasini
commented over 5 years ago
It works if you go to the combo section first, at the top of the page. Hope that helps.
brigid makasini
commented over 5 years ago
It works if you go to the combo section first, at the top of the page. Hope that helps.
brigid makasini
commented over 5 years ago
Oh not sure then, mine went through.
Samantha Hall
commented over 5 years ago
Where is this even valid?!
Excludes: Tank Te Awa, Tank Papamoa, Tank Matamata, Tank Bethlehem, Tank Taupo, Tank Chartwell, Tank Mount Maunganui, Tank Bayfair, Tank Rotorua, Tank Fraser Cove.
Emma from GrabOne
commented over 5 years ago
Morning Everyone!
Hope you all had a great long weekend.
Just to confirm that you need to make sure that you are adding the 'Combo deal' to your cart, then selecting your salad or wrap and mini TANK juice.
If you add the items to your cart on their own, without selecting Combo deal first, the vouchers will not be applied.
If you are still having any issues at all, just contact our friendly team at helpdesk@grabone.co.nz or on 0800 GRABONE, and we will be happy to help further :)
Kate Marshall
commented over 5 years ago
When ordering online is there a notes section? Is it possible to to bring own cup for juice or is it all made straight away?
Emma from GrabOne
commented over 5 years ago
Hey Kate!
I've had a look and there is a section labelled Note/Instructions where you can add any requests prior to placing your order. If you want to make doubly sure, you can also give your local store a call before placing your order :)
Enjoy!
Christie Ahn
commented over 5 years ago
Hi there, I just tried to use it for Victoria St West (Auckland) store but can't find the store in the online ordering system.. I alreaady bought 4 vouchers. Could you please check with Tank that I cannot order online for this store? Thought it was weird as most of other stores in city central provides online ordering.
Emma from GrabOne
commented over 5 years ago
Hey Christie; we will be in touch via email soon to help sort this for you :)
Briar McGowan
commented over 5 years ago
Why the heck are 5 of the 6 stores in the bay of plenty not eligible for this deal? Hardly seems fair really, almost bought a bunch but definitely won't now and the Tauranga store is not handy at all.
Emma from GrabOne
commented over 5 years ago
Morning Briar; hope you had a great weekend!
Deals that run on site do have certain branches/locations excluded for various reasons from time to time.
We are sorry that your preferred locations are not on offer on this occasion. We are just getting a little more information from the TANK Team now on this, but there are always future promotions that may run with different stores included, so keep an eye out for these as well :)
Emma from GrabOne
commented over 5 years ago
Hey Briar,
The amazing TANK Team have sent through the following speedy reply on this for us :)
We are so sorry for the inconvenience this has caused you. We are working on getting more stores in the Bay of Plenty area up-and-running with online ordering, however we are still waiting on necessary equipment to arrive in NZ. We hope to have a couple more stores in action in the coming weeks - watch this space!'
Rhian Morris
commented over 5 years ago
Hiya, I've just bought this and can't find the Newmarket store in the list of stores to order from?
Emma from GrabOne
commented over 5 years ago
Hey Rhian! We will be in touch via email to help sort this for you :)
Vince Aballe
commented over 5 years ago
Hi there, I bought this and when I try ordering with this coupon and it always says "Order contents do not meet require ments." Even though I've put through one wrap and one mini tank? Please advise.
Emma from GrabOne
commented over 5 years ago
Hey Vince; thanks for grabbing this one!
Just to confirm that you need to make sure that you are adding the 'Combo deal' to your cart, then selecting your salad or wrap and mini TANK juice.
If you add the items to your cart on their own, without selecting Combo deal first, the vouchers will not be applied.
I'll be in touch via email to follow up on this :)
David Kyle
commented over 5 years ago
I used a voucher the other day, the drink size they give you doesn't seem to match the picture for this deal at all, what gives?
Emma from GrabOne
commented over 5 years ago
Our team will be in touch via email David to help you out with this :)