Zahir Ahmed
commented over 4 years ago
Bad smell is coming out from my Mitsubishi MSZ-25V heat pump. I have two of the same but smell coming from just one. Do you provide services during lockdown? For both of our safety we may wait outside while you will be working. If you confirm then I will buy voucher for 1 or 2. Thanks
Emma from GrabOne
commented over 4 years ago
Hi Zahir; thanks for getting in touch and apologies for the late response.
The merchant will be online as soon as they can to help you further
Andrew from Top Lane Traders
commented over 4 years ago
Inline with Governments level four alert, all our servicing will take place after the lockdown. Thanks.
Colm John Carraher
commented over 3 years ago
Hi, if I buy two of these, do you know roughly when you will be available to do the job?
Emma from GrabOne
commented over 3 years ago
Thanks for getting in touch Colm; the merchant will be back soon to advise further
Andrew from Top Lane Traders
commented over 3 years ago
Hi Zahir,
This can done tmrw at 11:00am or Friday at 9:30am. You don’t have to leave your house for this service.
Please call/txt on 0211403674 to confirm. Thanks, Andrew.
katy Grabone
commented over 3 years ago
Hi, we have 3 heat pumps in the house. One of the outside units is on the roof. How much will it be please? Thanks
Emma from GrabOne
commented over 3 years ago
The Top Lane Traders Team will be back soon to help you further Katy
Andrew from Top Lane Traders
commented over 3 years ago
This servicing will cost 3 vouchers. Roof on unit is not an issue as I have a ladder. Thanks.
Guan Hao Li
commented over 3 years ago
Hi there, I have two heat pump units on level 2 and the outdoor units are on the roof. Will that cost extra to do the service? Thanks.
Emma from GrabOne
commented over 3 years ago
The Top Lane Traders Team will be back soon to advise on this Guan
Andrew Martin
commented over 3 years ago
Hi I have 5 heat pumps all in the house will that be 5x$75 or can u do better?
Thanks Andy
Louise from GrabOne
commented over 3 years ago
Hi there Andrew, the team from Top Lane Traders will be online shortly. :)