sommer tong
commented over 6 years ago
hi, is this voucher include any colors and length?
The Team from GrabOne
commented over 6 years ago
Thanks for your question!
Over the holiday period the GrabOne Team will be working on a skeleton crew, this means we won't have a dedicated person to answer discussion boards.
If your question is critical, you can call us during our shortened office hours of 9am to 4pm on the following days:
December 27th, 28th & 2th and January 3rd, 4th & 5th. We'll be back to normal business hours from Monday January 8.
In the meantime here's a couple of discussion board tips to help you out.
1. Most of the time the information you're looking for is in the details or the conditions of a deal.
This includes things like the size/weight/dimensions etc of a product or what it's made of. You'll also find things like what is included in each option here too. Just scroll down a little past the images to find the 'details' section. The conditions are where you will find things like restrictions or special requirement, for example blackout dates or people per coupon conditions.
2. We don't handle bookings on behalf of the businesses advertising on GrabOne and we're not experts on their trade.
If you have a question about a service or experience specific to your own requirements, or you want to check availability try contacting the merchant directly using the contact details listed on the right hand side of the deal page.
3. Have a quick read through the questions that other people have posted. You'll often find they have posted the answer, or we've previously answered a similar question to yours.
We apologise for any inconvenience this might cause, but hope you'll be able to find the information you need using our tips above.
Have a safe and happy holiday season, from the team at GrabOne!
Helen Joe
commented over 6 years ago
Hi, will an experienced/senior stylist be provided for the full experience?
Melinda Hatton
commented over 6 years ago
Thanks for your question!
Over the holiday period the GrabOne Team have been working on a skeleton crew, this means we haven't had a dedicated person to answer discussion boards.
We apologise for any inconvenience and we'll get to your question as quickly as we can. In the meantime here's a couple of discussion board tips to help you out.
1. Most of the time the information you're looking for is in the details or the conditions of a deal.
This includes things like the size/weight/dimensions etc of a product or what it's made of. You'll also find things like what is included in each option here too. Just scroll down a little past the images to find the 'details' section. The conditions are where you will find things like restrictions or special requirement, for example blackout dates or people per coupon conditions.
2. We don't handle bookings on behalf of the businesses advertising on GrabOne and we're not experts on their trade.
If you have a question about a service or experience specific to your own requirements, or you want to check availability try contacting the merchant directly using the contact details listed on the right hand side of the deal page.
3. Have a quick read through the questions that other people have posted. You'll often find they have posted the answer, or we've previously answered a similar question to yours.
We apologise for any inconvenience this might cause, but hope you'll be able to find the information you need using our tips above.
Have a safe and happy holiday season, from the team at GrabOne!
Mildred Wong
commented over 6 years ago
How much would it cost extra to add a cut?
Emma from GrabOne
commented over 6 years ago
Thanks for all your interest in this one ladies!
The Vivo Team will be online as soon as they can to help you :)
Rebecca from Vivo Beauty Salon
commented over 6 years ago
Hi Sommer, It includes colour at the top and foils at the bottom and there is always and extra charge for thick hair of hair past shoulders starting at $10. This is i the T&C's. Thanks
Rebecca from Vivo Beauty Salon
commented over 6 years ago
Hi Sommer, It includes colour at the top and foils at the bottom and there is always and extra charge for thick hair of hair past shoulders starting at $10. This is i the T&C's. Thanks
Rebecca from Vivo Beauty Salon
commented over 6 years ago
Hi Mildred, this package already has a cut included. Thanks.
Rebecca from Vivo Beauty Salon
commented over 6 years ago
Hi Helen, the packages can be with senior stylists. Thanks
Nancy Au
commented over 6 years ago
Hello, I would like balayage of a colour on my black hair is that possible with this deal? Thanks so much
Melinda Hatton
commented over 6 years ago
Hi! We recommend you contact the merchant directly to discuss your individual requirements and any associated additional costs.