Chris Wedge
commented over 9 years ago
Hi, I have selected the store Riccarton Westfield but that is as far as I can get. It won't allow me to continue!!! Thanku.
jess vk
commented over 9 years ago
If we are buying a pair of shoes that require orthotics or some customising, can we still hse this voucher? Thanks
Amanda Gunn
commented over 9 years ago
Hi, I have a $100 gift voucher from Ziera - can I also buy this deal and use the two vouchers together please. Thank you Amanda :)
Customer Service from Ziera Shoes
commented over 9 years ago
Hi Jess, yes, you can definitely use the voucher for any of the shoes in the range including our orthotic-friendly selection. However, accessories are not included so if you needed to purchase an additional foot care item, this would not be able to be redeemed against the voucher. Many thanks, Ziera
Customer Service from Ziera Shoes
commented over 9 years ago
Hi Jennifer, we think you mean sandals? If so, yes, this voucher can be used against sandals. Thanks, Ziera
Customer Service from Ziera Shoes
commented over 9 years ago
Hi Kim, sorry, you would need to make two purchases as only one grabone voucher can be redeemed on each purchase, regardless of whether one was gifted to you or not. Thanks, Ziera
Customer Service from Ziera Shoes
commented over 9 years ago
Hi Amanda, yes you can use your voucher with this deal, Thanks, Ziera.
Customer Service from Ziera Shoes
commented over 9 years ago
Chris, we're not sure what is happening with that. Please try again, Thanks, Ziera.
Liezel Romina Valenzuela
commented over 9 years ago
Hello, can I use this voucher to purchase sale items?
Francia Tolson
commented over 9 years ago
Hi Liezel,
Yes you can :)
Sarah Tapsell
commented over 9 years ago
Hi sorry to have to ask but can the voucher be used on slippers or not, I see it can't be used for accessories but didn't know if slippers were classified as accessories or not. Thanks
Sarah Tapsell
commented over 9 years ago
Hi sorry to have to ask but can the voucher be used on slippers or not, I see it can't be used for accessories but didn't know if slippers were classified as accessories or not. Thanks
Emma from GrabOne
commented over 9 years ago
Hey Sarah,
Slippers are classed as accessories so the deal cannot be used towards these on this occasion.
colleen adam
commented over 9 years ago
Hi, If I purchase shoes/sandals and they hurt my feet after trying them does the same return policy of 30 days apply when using voucher. If so do I get a voucher back again to use later.I have a lot of trouble finding sandals etc that I can wear that don't hurt to much due to several problems.Thanks
Bridget Sheedy
commented over 9 years ago
Does the voucher come electronically and instantly or do I have to wait for it to arrive in the mail?
scrawford22.sc@gmail.com
commented over 9 years ago
Hi, can I come into the store with my voucher to purchase a gift card, so that it looks a little nicer to gift?
David from Rainbow's End
commented over 9 years ago
Hi Team,
Thanks for your interest in this deal :)
Our merchant will be online shortly to answer your questions.
Cheers,
The GrabOne Team !
David from Rainbow's End
commented over 9 years ago
Hi Brian,
The voucher itself is electronic and should come through immediately after purchase.
Sharon Penrose
commented over 9 years ago
Hi, I have tried several times to get my purchase through (Christchurch Merivale store) but it just keeps saying not approved and "Sorry - there was an error with your purchase: DO NOT HONOUR". I have tried both the existing credit card option (card has not changed) and entering the details (correctly). Please advise how I can complete my purchase.
Denise Giles
commented over 9 years ago
How do you change the store at the top f the page want to purchase in chch