Kat Russell
commented over 6 years ago
Can you advise what your full service as per grabone 2 heatpump special covers, specifically if it covers the recommendations on the climate control association of nz websitehttp://www.ccca.org.nz/consumers/ and if you're endorsed by fujitsu and mitsubishi heat pumps as a service agent
Ross from A1 Heat Pump Clean
commented over 6 years ago
Hi Kat, Thank you for your inquiry. I can-not gather what your question regarding our promotion deal for 2x hp clean on GrabOne has anything to do with the Climate control of NZ. This entity looks at the environmental issues and innovations . Can you Please elaborate more regarding your question.Regarding you query are we endorsed ?? We are aligned to 4 major local heat pump companies that cover all range ie Fujitsu Mitsubishi Daikin Panasonic etc that endorse our work.
Kat Russell
commented over 6 years ago
CCCANZ is committed to companies taking a responsible approach to sales and servicing heat pumps and other air conditioning equipment. The advice below is designed to help consumers make good decisions about when to get equipment serviced or replaced.
There is a section Recommended Regular Maintenance at the link I gave you earlier www.ccca.org.nz/consumers/ it'd be great to get feedback in relation to which of the tasks at that link are inlcuded in a regular service
Emma from GrabOne
commented over 6 years ago
Hey Kat,
The merchant will be back soon to provide some more details on what is included in their servicing package :)
Ross from A1 Heat Pump Clean
commented over 6 years ago
Hi Kat, I do-not disagree with what you are saying, but this is about choice for the consumer. Our primary role first and foremost in our 12 years of operation is providing a professional heat pump cleaning service ( not with a brush,vacuum or compressor) and preventative maintenance check to our customers . As explained we are aligned to 4 heat pump companies that we can call on to give technical advice to the customer should the need arise. For many consumers we have spoken too,simply do-not realise that should their indoor heat pump or outside unit fail or breakdown because of a want of a clean or professional heat pump clean the warranty is invalid.