chris stenton
commented over 7 years ago
Are the dates correct on this deal?, you say we can buy now but cant use until Valid from Jan 2, 2018 and Expires Feb 28, 2018
Emma from GrabOne
commented over 7 years ago
Hey Chris!
The valid from date is likely to be correct as we are currently running a lot of deals for the New Year!
I'll just triple check this now however for you, just to make sure :)
Lois Sherriff
commented over 7 years ago
Hi, I was trying to get a voucher for myself and one for a friend for Xmas. I was hav8ng trouble getting it for myself then gifting for a friend, so just brought them both for me. I now see that if I use mine and they use theirs we need 5 people not 4 as it would be. Can I get one of the vouchers changed so it has their name on it?
Melinda van Meygaarden
commented over 7 years ago
Hi Lois,
Please contact our helpdesk team on helpdesk@grabone.co.nz and we'll be able to assist.
megan gerrard
commented over 7 years ago
Is this for takeaway also?
Melinda van Meygaarden
commented over 7 years ago
Thanks for your question!
Over the holiday period the GrabOne Team have been working on a skeleton crew, this means we haven't had a dedicated person to answer discussion boards.
We apologise for any inconvenience and we'll get to your question as quickly as we can. In the meantime here's a couple of discussion board tips to help you out.
1. Most of the time the information you're looking for is in the details or the conditions of a deal.
This includes things like the size/weight/dimensions etc of a product or what it's made of. You'll also find things like what is included in each option here too. Just scroll down a little past the images to find the 'details' section. The conditions are where you will find things like restrictions or special requirement, for example blackout dates or people per coupon conditions.
2. We don't handle bookings on behalf of the businesses advertising on GrabOne and we're not experts on their trade.
If you have a question about a service or experience specific to your own requirements, or you want to check availability try contacting the merchant directly using the contact details listed on the right hand side of the deal page.
3. Have a quick read through the questions that other people have posted. You'll often find they have posted the answer, or we've previously answered a similar question to yours.
We apologise for any inconvenience this might cause, but hope you'll be able to find the information you need using our tips above.
Have a safe and happy holiday season, from the team at GrabOne!