ZHE ZHANG
commented over 8 years ago
Hi, I have bought the deal. Just wondering do i need to redeem it on the cookie time website again? Or the product will be delivered to us to the address of our record with grabone? Thanks!
Alicia Kissick
commented over 8 years ago
Whats the trick? The coupon doesn't work on the website
Melinda van Meygaarden
commented over 8 years ago
Hi folks, once purchased you will need to follow the instruction on your coupon to redeem. Alicia, there is no trick, you follow the steps at the link on the coupon and enter your code at checkout. If your code is not being accepted please contact our team on helpdesk@grabone.co.nz or phone 0800 4722 663 so we can assist you.
Alvin Priyana
commented over 8 years ago
When is the expiry/best before dates across the cookies range please?
Jenny Wu
commented over 8 years ago
Hi, my coupon code is not working and i sent out an email and still haven't received a reply. Thanks
Ai lin Chin
commented over 8 years ago
Hi, i bought the coupon just now
But when i try to add thing to my cart , the coupon showing unavailable
Nina
commented over 8 years ago
Coupon not working it says :(
Melinda van Meygaarden
commented over 8 years ago
Thanks for your question and interest in this deal! We have contacted the merchant to get some more details and will have an answer for you as soon as possible.
Ai lin Chin
commented over 8 years ago
Pls settle as fast as u can
I need urgent to send out for my friend birthday present
Make me panic and waste money
Ai lin Chin
commented over 8 years ago
Pls settle as fast as u can
I need urgent to send out for my friend birthday present
Make me panic and waste money
Melinda van Meygaarden
commented over 8 years ago
Hi there, we are looking into this as quickly as possible.
Sam from Cookie Time
commented over 8 years ago
Hi to redeem your Coupon on our website, please make sure you only have the GrabOne deal in your cart. Navigate to the page: https://www.cookiebar.co.nz/cookies/ and select the GrabOne deal. Add it to your cart and apply your GrabOne coupon. Then continue to checkout for free. If you continue to have problems please call us on 03 442 4891.
Thanks,
Sam from the Cookie Bar.
Alvin Priyana
commented over 8 years ago
Hi Sam (cookie time), when is the expiry date for the cookies? thanks
Melinda van Meygaarden
commented over 8 years ago
Hi Alvin,
Sam from Cookie Time will be online asap to advise.
Emma from GrabOne
commented over 8 years ago
Hey Alvin!
Just chasing this up now :)
Sam from Cookie Time
commented over 8 years ago
Hi Alvin,
Sorry in the delay, the expiry date of the cookies is the 27th October, 2016.
Thanks for the message.