Bee Tankard
commented over 2 years ago
Hi,
I was waiting with my elderly parents and my uncle, who has Parkinson’s, at the pier only to be called to say the boat was fully booked for a charter so they couldn’t take us. According to the lady on the phone I’m entitled to a refund. How can I do this please?
Anna Faber
commented over 2 years ago
Hi Bee, thank you so much for your post. Someone from our helpdesk team will be in touch to help you resolve this issue.
I was waiting with my elderly parents and my uncle, who has Parkinson’s, at the pier only to be called to say the boat was fully booked for a charter so they couldn’t take us. According to the lady on the phone I’m entitled to a refund. How can I do this please?