Andrew Young
commented over 8 years ago
Does the pass include access to the gym?
Claudia Martins
commented over 8 years ago
Do the pass give access to all group classes as well?
Janine Godfrey
commented over 8 years ago
What is generation 612? I want to be able to use the gym and basic fitness classes
Emma from GrabOne
commented over 8 years ago
Thanks for your interest in this one Guys!
The merchant will be online later this morning to help you all :)
The merchant will be online later this morning to help you all :)
maureen dowers
commented over 8 years ago
Hi I have a query I have purchased a multi pass for swimmi g in the past 12 months but am wanting to try out the fitness side on offer is this not allowed according to the conditions
Emma from GrabOne
commented over 8 years ago
Hey Maureen,
The West Wave Team should be online soon to help you with this query :)
The West Wave Team should be online soon to help you with this query :)
Luke Romen
commented over 8 years ago
Hi, what is the definition of this "multi-visit pass"?
For example, I bought a 10-visit concession card before. Is this a kind of a multi-pass? Would I be ineligible for this deal? Thanks.
For example, I bought a 10-visit concession card before. Is this a kind of a multi-pass? Would I be ineligible for this deal? Thanks.
Glenn Quintal
commented over 8 years ago
Hi Andrew,
The Full Facility pass for 60 days includes access to our Gym, Group Fitness and Aquatic areas. :)
The Full Facility pass for 60 days includes access to our Gym, Group Fitness and Aquatic areas. :)
Glenn Quintal
commented over 8 years ago
Hi Claudia,
The 10 visit swimming pool pass includes our aquatic class only while our 60 day pass to the full facility incorporates our group fitness classes.
We look forward to seeing you.
The 10 visit swimming pool pass includes our aquatic class only while our 60 day pass to the full facility incorporates our group fitness classes.
We look forward to seeing you.
Glenn Quintal
commented over 8 years ago
Hi Janine,
Generation 612 is our functional fitness space. The 60 day pass includes use of our gym spaces and classes. :)
Generation 612 is our functional fitness space. The 60 day pass includes use of our gym spaces and classes. :)
Glenn Quintal
commented over 8 years ago
Hi Maureen,
Your 10 visit pass would exempt you from purchasing this deal. If you have a friend who is a member of the gym however I'm sure they could help you sign-up. :)
Your 10 visit pass would exempt you from purchasing this deal. If you have a friend who is a member of the gym however I'm sure they could help you sign-up. :)
Glenn Quintal
commented over 8 years ago
Hi Luke,
This pass is a multi-pass and would leave you ineligible if it was purchased within the past 12 months.
This pass is a multi-pass and would leave you ineligible if it was purchased within the past 12 months.
maureen dowers
commented over 8 years ago
Hi Glen that's a shame as it was the gym I was thinking of joining and wanted to try it out. Never mind
Emma from GrabOne
commented over 8 years ago
Thanks for all the info Glenn :)
Behnaz wow
commented over 8 years ago
I bought 60-days pass. Can I start using it from 20th July?
Andrew Young
commented over 8 years ago
Can I buy both the 60 day pass and the 10 visit pass.
mia carrie
commented over 8 years ago
Hi there..
Just enquiring about the 10 session pass... are u able to purchase this to gain entry to just use the pool for lengths?..rather than group fitness classes?
Thank you :-)
Just enquiring about the 10 session pass... are u able to purchase this to gain entry to just use the pool for lengths?..rather than group fitness classes?
Thank you :-)
Emma from GrabOne
commented over 8 years ago
Morning Everyone!
Thanks for your interest in this one.
The West Wave Team will be back online later this morning to help you all :)
Thanks for your interest in this one.
The West Wave Team will be back online later this morning to help you all :)
Glenn Quintal
commented over 8 years ago
Hi Behnaz,
You have 3 months to activate a pass once purchased. The 20th of July would fall inside of this 3 month period.
See you then! :)
You have 3 months to activate a pass once purchased. The 20th of July would fall inside of this 3 month period.
See you then! :)
Glenn Quintal
commented over 8 years ago
Good afternoon Andrew,
Unfortunately once you redeemed one coupon you would be unable to redeem another. The 60 day pass does include everything the 10 visit pass does however. :)
Unfortunately once you redeemed one coupon you would be unable to redeem another. The 60 day pass does include everything the 10 visit pass does however. :)